One inquiry for a migration to Shopify involved a product range that can't use Shopify Payments. A new store would have looked finished but couldn't have taken any orders. So from the start, we included payment processing in the offer as its own technical component, including an alternative payment provider. The lesson: whether and how customers can pay helps decide whether Shopify is the right platform at all.
The case
Payment providers have rules about which products and industries they process. For some product ranges, Shopify Payments is ruled out. Then you need a different provider that accepts the range, integrates with Shopify checkout and runs its own review of the merchant. That review can take a while, and it has to be completed before launch.
What we clarify during planning
- Is the product range allowed on Shopify Payments? If not, which providers are an option?
- How is the provider integrated? As a payment option in Shopify checkout, with which payment methods?
- How long does approval take? The provider's merchant review runs independently of the store build.
- What fees apply? Alternative providers charge differently, and that belongs in the merchant's calculation.
- What happens to existing payment methods? Customers often expect the methods they know from the old store.
Why this belongs in the offer
If payments only get set up at launch, worst case you're left with a finished store and no checkout. That's why we make the dependency visible: the payment provider is its own line item in the offer, with clear responsibility for the approval.
What to take away
- Sort out payment processing before the store build. It can decide the platform choice.
- Start the payment provider approval early. It runs in parallel to the project and can hold up the launch.
- Run the numbers on fees. An alternative provider changes your cost per order.
- A store without payments isn't done. No matter how good it looks.
Selling a product range with special rules? We clarify payment processing at the start, so your launch doesn't fail at the checkout.